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Coaching and Mentoring

  • Guide Individuals to Their True Potential

Course Overview

This Coaching and Mentoring Course empowers leaders and managers with practical skills to guide their teams effectively. Learn proven frameworks to develop talent, foster personal growth, and build a high-performance culture. Through coaching mindsets and mentoring techniques, participants gain tools to unlock potential, enhance team capability, and lead with greater influence in today’s fast-paced, results-driven environment.

Course Objectives

  • 1. Differentiate between coaching and mentoring, and understand when to apply each
  • 2. Build foundational coaching skills including listening, feedback, and powerful questioning
  • 3. Identify and develop individual strengths and growth areas in team members
  • 4. Set clear developmental goals and support accountability through action planning
  • 5. Embed coaching into leadership routines to foster learning and growth
  • 6. Apply a coaching approach to empower, motivate, and guide others with confidence

Course Outline

  • Define coaching and mentoring, and understand key differences
  • Explore the purpose and benefits at both individual and organisational levels
  • Reflect on the manager's evolving role as a coach-mentor
  • Learn to adapt along the situational coaching-mentoring continuum
  • Practise active listening and high-impact questioning
  • Deliver constructive feedback that drives performance and trust
  • Build strong rapport to establish psychological safety
  • Explore the role of emotional intelligence in developmental conversations
  • Demonstrate presence, impartiality, and ethical conduct
  • Leverage insight, curiosity, and affirming communication to support growth
  • Identify performance gaps and co-create developmental goals
  • Establish expectations and boundaries for the coaching relationship
  • Agree on roles, commitment, and confidentiality
  • Prepare for effective, structured coaching sessions
  • Apply the GROW model to guide coaching conversations
  • Explore additional frameworks like ELECTRIC for deeper engagement
  • Create personal learning plans and define success measures
  • Use effective coaching questions to unlock insight and motivation
  • Recognise unhelpful question types and how to avoid them
  • Practise facilitation techniques that foster reflective thinking
  • Focus on beliefs, behaviours, and performance outcomes
  • Support aspirations, mindset shifts, and personal growth
  • Tackle recurring patterns and workplace challenges constructively
  • Create a compelling vision of success with clear benchmarks
  • Use problem-solving tools and root cause techniques
  • Promote accountability through support, feedback, and action
  • Strengthen team performance using collaborative coaching models
  • Apply “outside-in” and “future-back” coaching to align vision and value
  • Use CID-CLEAR to guide team development and relationships
  • Coach teams across the five disciplines for long-term cohesion
  • Promote a growth mindset across the organisation
  • Make coaching part of daily management and feedback loops
  • Encourage open communication, reflection, and collaborative learning
Coaching and Mentoring Course
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Delivery Method

  • In-person training hosted at major city venues
  • Virtual instructor-led sessions for remote participants
  • On-site facilitation tailored to organisational needs

Ready to elevate your leadership? Enroll now in our Coaching and Mentoring course to gain the skills you need to develop high-performing teams, foster growth, and lead with impact. Start building a culture of excellence through effective coaching and mentoring today

 Sign up now for transformative leadership training that drives real results.

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