Change Management Course

Course Overview

This Change Management course is designed to equip leaders and managers with the tools, strategies, and insights needed to lead change with confidence. In today’s environment of constant disruption and shifting expectations, mastering change management is a critical competitive advantage. Participants will gain a deep understanding of proven change management models, learn how to guide teams through uncertainty, and develop the skills to embed a culture of adaptability and resilience within their organisation. As a trusted training service provider in South Africa, we offer a supportive and empowering learning experience that fuels growth and leadership excellence. This change management course is ideal for those who want to confidently lead transformation and inspire positive momentum within their teams.

Course Objectives

Course Outline

  • Explore the purpose, scope, and strategic importance of change management
  • Examine key models like Kotter’s 8 Steps and the ADKAR framework
  • Understand the role of leadership and the human factors in successful change
  • Assess readiness for change and identify internal and external drivers
  • Set SMART objectives and define success measures
  • Build comprehensive change management plans and stakeholder maps
  • Develop impactful messaging tailored to different audiences
  • Choose the right channels for consistent and transparent communication
  • Manage reactions and maintain open dialogue throughout the process
  • Identify sources of resistance (emotional, structural, cultural)
  • Apply proven techniques to overcome barriers and build engagement
  • Strengthen trust and support through inclusive approaches
  • Demonstrate the behaviours of credible and courageous change leaders
  • Motivate and guide teams through uncertainty and transition
  • Offer support structures, feedback mechanisms, and ongoing communication
  • Promote an agile mindset and openness to innovation
  • Encourage continuous learning and psychological safety
  • Recognise adaptive behaviours and reinforce flexible thinking
  • Execute plans with discipline and cross-functional alignment
  • Track progress and make real-time adjustments
  • Coordinate multiple change projects with shared priorities
  • Integrate change into core business processes and systems
  • Measure outcomes and embed lessons learned
  • Maintain momentum with leadership alignment and long-term reinforcement

Delivery Method

Build Change Resilience into Organisational Culture for Long-Term Sustainability

 Change is no longer a phase; it’s a constant. Businesses that don’t proactively build change resilience into their culture are simply not future-fit.

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