
Critical Conversations Training: 4 Lessons That Prove Nothing Ever Stays the Same
Spring is a season of change. It reminds us that nothing ever stays the same. Flowers bloom, routines shift, and the energy around us feels
In today’s workplace, technical expertise is only half the equation. True influence and impact are driven by essential human skills—from powerful communication and emotional intelligence to strategic problem-solving. This is your hub for mastering these critical competencies.
At the heart of these skills is leadership development. For a comprehensive look at this topic, go look at our leadership development page, or dive into our full collection of articles below to build the influence and resilience needed to excel in any role.

Spring is a season of change. It reminds us that nothing ever stays the same. Flowers bloom, routines shift, and the energy around us feels

As artificial intelligence continues to reshape the global workforce, the need for emotional intelligence (EI) has become more pressing than ever. In a world where machines can process data faster than any human, the unique ability to connect, empathise, and lead with emotional insight remains distinctly human. South African organisations, especially as they aim to remain globally competitive across diverse cultural contexts, must embrace this balance between brain and heart to thrive.

In the modern workplace, emotional intelligence (EI) is no longer a “nice-to-have” trait. It is a business-critical competency. As artificial intelligence (AI) advances, HR and learning and development managers are increasingly turning their attention to data-driven ways to measure and develop EI within their teams.

In an increasingly complex, hybrid, and diverse working world, one skill consistently rises to the top: emotional intelligence. For leaders navigating today’s challenges, shifting work models, diverse teams, fast decision-making—technical knowledge is no longer enough. Emotional intelligence is what sets exceptional leaders apart from those who merely manage.

In the corporate world, presentation skills can make or break your career. Whether you’re pitching to a client, presenting to your executive team, or leading a department meeting, your ability to communicate ideas clearly, confidently, and persuasively is critical

In today’s fast-evolving workplace, emotional intelligence (EI) is no longer a “nice-to-have” soft skill. It’s a business imperative. From the rise of artificial intelligence (AI) to the growing demand for inclusive, human-centred leadership, emotional intelligence has become a key differentiator for organisations that want to thrive in complexity and change.
We use cookies to improve your experience on our site. By using our site, you consent to cookies.
Manage your cookie preferences below:
Essential cookies enable basic functions and are necessary for the proper function of the website.
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Service URL: policies.google.com