Human Skills Blog

Master the Skills That Define Success

In today’s workplace, technical expertise is only half the equation. True influence and impact are driven by essential human skills—from powerful communication and emotional intelligence to strategic problem-solving. This is your hub for mastering these critical competencies.

At the heart of these skills is leadership development. For a comprehensive look at this topic, go look at our leadership development page, or dive into our full collection of articles below to build the influence and resilience needed to excel in any role.

EQ in an AI World

Brain + Heart: Emotional Intelligence (EI) in an AI-Dominated World

As artificial intelligence continues to reshape the global workforce, the need for emotional intelligence (EI) has become more pressing than ever. In a world where machines can process data faster than any human, the unique ability to connect, empathise, and lead with emotional insight remains distinctly human. South African organisations, especially as they aim to remain globally competitive across diverse cultural contexts, must embrace this balance between brain and heart to thrive.

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Leadership Through Emotional Intelligence

Leadership Through Emotional Intelligence: The Competitive Edge for South African Organisations

In an increasingly complex, hybrid, and diverse working world, one skill consistently rises to the top: emotional intelligence. For leaders navigating today’s challenges, shifting work models, diverse teams, fast decision-making—technical knowledge is no longer enough. Emotional intelligence is what sets exceptional leaders apart from those who merely manage.

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EI in The Workplace

Why Emotional Intelligence Is More Vital Than Ever: 6 Reasons HR Leaders Can’t Ignore It in the Age of AI

In today’s fast-evolving workplace, emotional intelligence (EI) is no longer a “nice-to-have” soft skill. It’s a business imperative. From the rise of artificial intelligence (AI) to the growing demand for inclusive, human-centred leadership, emotional intelligence has become a key differentiator for organisations that want to thrive in complexity and change.

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