In today’s workplace, technical expertise is only half the equation. True influence and impact are driven by essential human skills—from powerful communication and emotional intelligence to strategic problem-solving. This is your hub for mastering these critical competencies.
At the heart of these skills is leadership development. For a comprehensive look at this topic, go look at our leadership development page, or dive into our full collection of articles below to build the influence and resilience needed to excel in any role.
> “Every word you say in sales either builds trust, your close rate follows. When your words build trust, your close rate follows.” Words matter
Transform Your Sales Leadership for Sustainable Growth “A leader is one who knows the way, goes the way, and shows the way.” — John Maxwell
Spring is a season of change. It reminds us that nothing ever stays the same. Flowers bloom, routines shift, and the energy around us feels
As artificial intelligence continues to reshape the global workforce, the need for emotional intelligence (EI) has become more pressing than ever. In a world where machines can process data faster than any human, the unique ability to connect, empathise, and lead with emotional insight remains distinctly human. South African organisations, especially as they aim to remain globally competitive across diverse cultural contexts, must embrace this balance between brain and heart to thrive.
In the modern workplace, emotional intelligence (EI) is no longer a “nice-to-have” trait. It is a business-critical competency. As artificial intelligence (AI) advances, HR and learning and development managers are increasingly turning their attention to data-driven ways to measure and develop EI within their teams.
In an increasingly complex, hybrid, and diverse working world, one skill consistently rises to the top: emotional intelligence. For leaders navigating today’s challenges, shifting work models, diverse teams, fast decision-making—technical knowledge is no longer enough. Emotional intelligence is what sets exceptional leaders apart from those who merely manage.
