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Category: Interpersonal Skills

Why Emotional Intelligence Is More Vital Than Ever: 6 Reasons HR Leaders Can’t Ignore It in the Age of AI

EI in The Workplace

In today’s fast-evolving workplace, emotional intelligence (EI) is no longer a “nice-to-have” soft skill. It’s a business imperative. From the rise of artificial intelligence (AI) to the growing demand for inclusive, human-centred leadership, emotional intelligence has become a key differentiator for organisations that want to thrive in complexity and change.

The Benefits of Interpersonal Skills in the Workplace

Interpersonal skills in the workplace

What are interpersonal skills? These are the abilities we use to interact effectively with others, such as communication, empathy, teamwork, conflict resolution, and emotional intelligence.

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