Emotional Intelligence in Sales: Why It Closes More Deals Than Script or Technique

Emotional Intelligence in Sales: Why It Closes More Deals Than Script or Technique

Emotional Intelligence in Sales: Why It Closes More Deals Than Script or Technique There is a particular kind of salesperson that every sales director recognises. They know the product. They can walk through a presentation without notes. They handle objections with a rehearsed response for every scenario. And yet their close rate is mediocre, their […]

How to Develop a Sales Manager: The Promotion Mistake SA Companies Keep Making

How to Develop a Sales Manager: The Promotion Mistake SA Companies Keep Making

How to Develop a Sales Manager: The Promotion Mistake SA Companies Keep Making There is a pattern that plays out in South African sales organisations with uncomfortable regularity. A salesperson has a strong year. They are consistent, they close well, and they are respected by the team. Management sees leadership potential. The promotion comes through. […]

Sales Coaching vs Sales Training: What SA Companies Need to Know

Sales Coaching vs Sales Training: What SA Companies Need to Know

Sales Coaching vs Sales Training: What SA Companies Need to Know Most sales directors have made this mistake at least once. The team is underperforming, so they book a two-day training programme. The facilitator is good, the energy in the room is high, and the feedback forms come back positive. Six weeks later, nothing has […]

How to Coach Your Sales Team as a Manager: Moving From Telling to Developing

How to Coach Your Sales Team as a Manager Moving From Telling to Developing

There is a version of sales management that looks like this: morning pipeline review, check the numbers, tell the team what to do, chase the laggards at the end of the month. It is not malicious. It is what most sales managers default to because it is what they were promoted for doing selling. Not […]